Receptionist – Turkey

Job Description

Work location

5-star hotel chains in Antalya / Alanya, Turkey.

As a receptionist, you will be the first point of contact for hotel guests, providing a warm welcome and professional assistance throughout their stay. You will be responsible for handling check-in and check-out procedures, managing guest inquiries, and ensuring exceptional front office service that reflects the hotel’s standards.

Main responsibilities

• Welcome guests and assist with check-in and check-out.
• Give information about hotel facilities and nearby places.
• Handle guest questions and requests politely.
• Manage room keys, bookings, and payments correctly.
• Communicate with housekeeping and other departments.
• Keep front desk records organized.
• Follow hotel rules for guest safety and privacy.
• Provide friendly and professional service at all times.

Qualifications

• Male or female, minimum 18 years old.
• SMK or diploma in tourism or hospitality.
• Good English communication skills; other languages are a plus.
• Experience as a receptionist or in front office work is preferred.
• Good communication and people skills.
• Neat appearance, professional attitude, and friendly personality.
• Responsible, organized, and detail-oriented.
• Able to work under pressure and adapt to an international environment.

Benefits

• 8-month contract with possible renewal.
• Salary up to IDR 12–17 million per month.
• Free accommodation, meals, and transportation.
• Uniform and insurance provided.
• Certificate of employment after contract completion.
• Safe and supportive work environment.

Semua biaya tersebut tidak termasuk pengurusan dokumen pribadi peserta, seperti paspor, SKCK, kartu kuning, surat keterangan sehat, medical check-up, serta dokumen pendukung lainnya yang menjadi tanggung jawab masing-masing peserta.